Hardware and software complex and delivery

Why is this document needed?

Gen3 needs to be explained as more than just a software system. For casinos this is hardware and software complex that is built into the physical gaming table and casino infrastructure: a screen for player, dealer's working screen, computer inside the table, server part, network, remote access for support and physical marking of the place of the bonus bet on the felt.

This is important for sales for three reasons:

the client must understand what exactly appears in the gaming hall and on the gaming table;
you need to remove the concern about difficult implementation in advance;
it is necessary to explain that equipment can be supplied flexibly: partly ours, partly already available at the casino, partly chosen by the casino itself for the interior.

Short version

Each table usually requires a small working monitor for the dealer, a large screen for the players and mini-PC hidden inside the table structure. The server part is installed in the server hall. Practical option to start - two small computers with data duplication: it’s more practical, more flexible and easier to use maintenance than a heavy server infrastructure. At the first stage, the system can be launched without bet sensors. This reduces implementation complexity: no need to intervene deeply into the table, drill, integrate electronics into the felt and depend on sensors in daily use. The bonus zone on the felt is formed physically and visually, and the dealer works through the interface.

Bet sensors are elements built into the table that help the system automatically understand that the player made a bet in a certain zone. In a basic sense, the sensor answers a simple question: “Is there a bet on this box or in this bonus zone now or not?”

It is important not to promise more than such a sensor actually delivers. A standard bet sensor detects the presence bets, but does not count the amount and does not understand the denominations of the chips. Theoretically, the amount can be determined through special chips, tags or other infrastructure, but this is a separate expensive project: a casino usually must update chips, equipment and accounting processes. For initial implementation this is more often you don't need everything. It is important to explain this without unnecessary mysticism: the sensor does not make the bonus system mathematically stronger and does not replace the rules of the game. It only automates some of the data entry from the table. Therefore at the start you can start without sensors if the dealer scenario is simple and understandable enough.

Further development can be carried out in two directions:

bet sensors, if a particular casino really needs it;
recognition of bets and table situations through video streams from surveillance cameras, so that the system is in in the future could understand bets and events from the image.

What is installed for the gaming table

Dealer screen

The dealer should have a small working monitor with touch input.

Its task is not to show advertising and not to impress the player. This is the dealer's working tool:

select a table and game;
mark bonus bets;
see the current round;
confirm the event;
fix the error;
conduct a risk game;
see when confirmation of a senior role is required.

Main principle:

The dealer screen should speed things up and not become a second game for staff.

Player screen

Players need a large, visible screen. Typically this is a 24-27 inch monitor. Standard resolution - 1920x1080, but more can be used. The main requirement is an aspect ratio of 16:9 so that the interface looked correct and predictable.

The player screen shows:

shared jackpot;
bonus events;
risk game;
visual states of the round;
advertising to attract attention when the table is waiting for players.

In some casinos, especially in Asia, double-sided counter monitors are already popular: the same the screen is visible from both sides of the table. They often look impressive, they can be in decorative gold, wooden or other interior framing.

For sales, it is important to understand: there may already be equipment on the table. There is no need to immediately tell the client that everything will have to be replaced. It would be better to find out what already exists and offer an integration option.

Casino advertising screens

A separate value of the progressive jackpot is that it can be used as an advertising object not only at a specific table and not only inside the casino. Gen3 can provide content for advertising screens: current jackpot amount in almost real time, animations, screensavers and visual states, which can be shown on screens inside the hall, screens near the casino entrance, facade, external boards, screens along the way to the casino and other advertising surfaces.

This works especially well with one large progressive jackpot. One big amount is easier display on indoor and outdoor screens, illuminate at the entrance and use as an advertising hook for players. If you show many different small counters, attention is spread out, and advertising the message becomes weaker.

This must be explained to the customer as part of the delivery:

We provide not only a screen for the gaming table, but also advertising screen content with the current jackpot amount. The casino can display it on internal screens, at the entrance to the casino, on the facade, external hoardings and other advertising surfaces to attract players to the tables.

Computer inside the table

Typically, a gaming table requires a separate computer. A practical option is a mini-PC, which hides inside the table structure.

It is responsible for the local operation of interfaces, communication with the server and display of screens. For the client this doesn't have to sound like a complex server architecture. It's just a desktop computer like part of the delivery kit.

Marking the bonus bet on the felt

The player must physically see where to place the bonus bet. Therefore, the table needs a zone design bonus bet on felt.

At the first stage, it is better not to use ordinary stickers. In a casino, the table lives in heavy use: The chips are constantly moving, the dealer works with their hands, the cloth is being cleaned, the players are touching the surface. Bad The marking can quickly peel off, wears off, or starts to look temporary.

Possible options:

printing new markings immediately on the felt when replacing or making felt;
thermal transfer or industrial thermal application, if the material and table covering allow this;
sewn or soldered decorative zone made of wear-resistant material;
a thin protective insert or laminated area for chips, if it does not interfere with the rules of the table;
a separate replaceable marking element that can be carefully replaced when worn.

Practical position for the client:

First, we design a beautiful and clear bonus area to suit your felt and interior. The goal is to the bet looked like part of the table, not a temporary sticker on top of finished equipment.

Customization for casinos

The product does not have to look the same in all halls. We can prepare visual design for specific casino: screens for players, splash screens, jackpot animation, risk game style, design bonus events and the overall picture for the interior, brand and audience of the hall.

This is an important argument for sales. The casino receives not only the bonus bet mechanics, but also exclusive advertising space around the gaming table. If the hall wants the system to look as part of the casino brand, this can be built into the implementation project.

Why you can start without sensors

Many similar systems use bet sensors built into the table. It may look modern but at the start it is not always justified.

Sensors provide advantages:

automatic understanding of the fact of a bet in the bonus zone;
less manual input;
potentially fewer human errors;
a more technological image of the product.

At the same time, a standard sensor does not replace manual chip counting and does not count the player’s money. It tells the system that there is a bet, but it does not determine whether there is one chip or several chips of different denominations.

But sensors also add risks:

you need to interfere with the design of the table;
it is more difficult to replace or maintain cloth;
an additional point of failure appears;
implementation becomes more expensive;
the launch may take longer due to installation, tests and approvals;
the casino may be afraid that the tables will have to be taken out of operation for a long time.

Therefore, for the first delivery the strong position is:

We can run the system without sensors. It's faster, more practical and safer for the casino. The table is not needs to be deeply reworked, but the dealer scenario remains manageable. Sensor support is possible include it in the architecture and add it later if a particular casino really needs it.

This is not a weakness of the product. This is a normal implementation strategy: first prove economics and interest players, then complicate automation where it pays off.

Future development: sensors and camera bet recognition

Sensors can be added later as a sepabet step. But an even more interesting direction is analysis video stream from surveillance cameras.

Casinos usually already have a video surveillance system. In an ideal future model, the system will be able to analyze the stream from cameras in real time, recognize bets and understand the situation on the table:

where are the bets;
what bets relate to the main game;
which bets apply to the bonus zone;
which boxes are participating in the round;
when controversial or unusual situations arise.

This is a forward-looking goal, not a promise of first delivery.

Accurate wording:

We are now starting with a robust controlled scenario without sensors. In the future, the system can develop towards sensors and camera bet recognition to further reduce manual input and help the system better understand the real situation on the table.

Server part

For the complex to work, a server part is needed. This is the central part of the system: one server circuit manages multiple clients, where each client is a separate gaming table.

The table client is responsible for local work: the dealer screen, the player screen, dealer actions and communication with server. But the main logic is on the server. It is the server that controls the overall progressive jackpot, funds, bonus events, bets, payouts, minimum jackpot reserve, reporting and advertising screens with the current jackpot amount.

It is important to explain this simply:

Each table has its own client, but the jackpot and reward rules live in the center. The server sees everything connected tables and controls the overall logic of the system.

A practical option for the current supply is two mini-PCs on which the data is duplicated.

Why is this convenient:

does not require an expensive server rack at the first stage;
easier to install and replace;
easier to maintain;
reliable enough for pilot and early industrial delivery;
can be scaled later if the casino expands the number of tables.

The casino needs to understand in advance that access to the server or technical area will be required, where there will be equipment is located.

Remote access and support

For updates, diagnostics and support, you need remote access to the server part. Normal a working option is access via a VPN or other agreed secure channel.

This is a sensitive topic for casinos, so it needs to be discussed calmly:

access is needed only for servicing our complex;
access is agreed with the casino technical service;
you can sign the necessary documents on confidentiality and responsibility;
we should not enter other people's systems without approval;
all changes must be made in clear regulations.

Sales wording:

For support and updates, we need consistent remote access to our server loop. This is usually done through a VPN and access regulations. We are ready to sign the necessary documents and work within the rules of the casino security service.

Who supplies the equipment

There are several models.

We supply the equipment

This is the simplest option for responsibility: we select a kit, check compatibility and We deliver a working solution.

The advantage for the casino is less coordination. Minus - the equipment may not perfectly match the interior or an already adopted casino hardware policy.

Equipment is purchased by the casino

The casino can buy its own monitors, mini-PCs, mounts and decorative elements. It's special relevant if the hall already has its own standards of appearance: wood, gold, special stands, two-way monitors or branding requirements.

A plus for the casino is that the equipment fits better into the interior. Plus for us - less capital load at start. It is important to agree on the characteristics in advance so that the selected equipment fit the system.

Mixed model

Often the most realistic option is a mixed one:

the casino uses existing screens or buys interior elements;
we supply or coordinate a mini-PC and server part;
the design of the felt and bonus area is coordinated together;
the cost of a piece of equipment can be compensated from future deductions under the bonus system.

Commercial logic:

If the casino wants more expensive monitors, decorative bezels or special integration into interior, this can be discussed separately. The cost of equipment may be included in the commercial price. model and repaid through our deductions from the operation of the bonus system.

What to ask the client before calculating delivery

Before calculating the pilot you need to find out:

how many tables are planned to be connected at the first stage;
what games are on these tables;
are there already screens at the tables;
are there double-sided monitors or stands;
what screen size and resolution is used;
is there hall for a mini-PC inside the table structure;
who is responsible for the cloth and its replacement;
is the casino ready to change the design of the cloth for the bonus bet;
what are the requirements for the appearance of the equipment;
where you can place the server part;
what are the rules of remote access in the casino;
who makes decisions on the purchase of equipment;
whether the casino wants to buy the equipment itself or receive a kit from us.

How to explain this to a client

Short wording:

Gen3 is a software and hardware complex for a gaming table. Usually the table contains a screen dealer, player screen and small computer, and in the server hall there is a compact server part with duplication. At the first stage we can launch without bet sensors: it is faster and more practical and less intrusive on the table. Further support for sensors and camera bet recognition can be developed.

More commercial formulation:

We do not require you to rebuild the entire table at once. First, you can carefully build the bonus bet into existing environment: coordinate the screen, dealer workplace, mini-PC, server part and beautiful markings on the cloth. If the casino already has suitable monitors or its own interior solutions, we we can use them or coordinate the supply of equipment from the casino.